Telehealth Informed Consent

By using Pepvio's services, you consent to receiving healthcare services via telehealth (telemedicine). Please read the following information carefully.

1. What is Telehealth?

Telehealth involves the use of electronic communications to enable healthcare providers to deliver medical services remotely. This includes the review of your health information, medical history, and health assessment to determine whether peptide therapy is appropriate for you.

Through Pepvio, telehealth consultations are conducted asynchronously — meaning a licensed provider reviews your submitted health information and makes a clinical determination without a real-time video or phone visit, unless the provider determines a live consultation is necessary.

2. Benefits of Telehealth

• Convenient access to licensed healthcare providers from your home
• Reduced wait times compared to in-person clinic visits
• Access to specialized providers experienced in peptide therapy
• Ongoing provider oversight of your treatment plan

3. Risks and Limitations

• Telehealth has limitations compared to in-person visits. The provider cannot perform a physical examination.
• The provider relies on the accuracy of the information you provide. Inaccurate or incomplete information may lead to an inappropriate treatment plan.
• Technical issues (internet connectivity, system failures) could interrupt the delivery of services.
• There is a risk that the provider may determine that telehealth is not appropriate for your condition, in which case you may be referred to an in-person provider.
• As with all medical treatments, there is a risk of side effects, adverse reactions, or treatment failure.

4. Your Responsibilities

By consenting to telehealth services, you agree to:

• Provide complete, accurate, and truthful health information
• Inform your provider of all medications you are currently taking
• Report any allergies or adverse reactions
• Follow the prescribed treatment plan and dosage instructions
• Contact your provider or seek emergency care if you experience serious side effects
• Update your health information if your medical status changes
• Not share or transfer prescribed medications to any other person

5. Provider Relationship

The healthcare providers accessible through Pepvio are independently licensed physicians. They exercise independent medical judgment in all clinical decisions. Pepvio does not direct, control, or influence the clinical decision-making of any provider.

A provider-patient relationship is established when a provider reviews your health information and makes a clinical determination regarding your care. This relationship continues for the duration of your treatment.

6. Prescriptions and Pharmacy

If your provider determines that peptide therapy is appropriate, a prescription will be sent to a licensed 503A/B compounding pharmacy. The pharmacy will compound your medications according to the prescription and ship them directly to you. All compounds are tested for purity and potency with batch-specific certificates of analysis.

7. Privacy and Security

Your health information is protected under HIPAA and applicable state privacy laws. All data is encrypted in transit and at rest. For full details, see our Privacy Policy.

8. Right to Withdraw Consent

You may withdraw your consent to telehealth services at any time by contacting us at support@pepvio.com or by cancelling your subscription. Withdrawal of consent will not affect the legality of services provided prior to withdrawal.

9. Emergency Situations

Pepvio and its telehealth services are not intended for medical emergencies. If you are experiencing a medical emergency, call 911 or go to your nearest emergency room immediately. Telehealth is not a substitute for emergency medical care.

10. Consent

By completing the Pepvio health assessment and proceeding with our services, you acknowledge that you have read, understood, and agree to the terms of this Telehealth Informed Consent. You consent to receive telehealth services from licensed providers in our network.

11. Contact

Questions about telehealth services:

• Email: support@pepvio.com